Privacy policy
1. Introduction
People Department ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information through our website and business operations.
By using our website or engaging with our services, you consent to the collection and use of your personal information as described in this policy.
2. What personal information we collect
We may collect the following types of personal information:
From contact form enquiries: your name, email address, phone number, organisation name, and the content of your enquiry.
From newsletter signups: your name and email address.
From client and lead engagement: your name, job title, business name, contact details, and information relevant to the HR consulting services you are seeking.
We only collect personal information that is reasonably necessary to provide our services or respond to your enquiry.
3. How we collect personal information
We collect personal information directly from you when you complete a contact form on our website, subscribe to our newsletter, engage with us about our HR consulting services, correspond with us by email or phone, or attend events or webinars we host.
We may also collect limited information automatically through website cookies and analytics tools. See Section 10 for more detail.
4. Why we collect and use your information
We collect and use personal information to respond to your enquiries and provide HR consulting services, send you our newsletter and relevant updates (where you have subscribed or consented), manage our client relationships and business development activities, improve our website and services, and comply with our legal and regulatory obligations.
We will not use your personal information for any purpose that is unrelated to the above without your consent.
5. Marketing communications
If you subscribe to our newsletter or have engaged with us as a client or prospective client, we may send you updates, insights, and information about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly using the details in Section 13.
We will not send you marketing communications if you have opted out, and we will process opt-out requests promptly.
6. How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include password-protected systems, restricted access to personal information on a need-to-know basis, and secure email communications.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer needed, personal information is securely deleted or de-identified.
7. Disclosure of personal information
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services — such as email marketing platforms, website hosting providers, and CRM software. These providers are required to handle your information securely and in accordance with our instructions.
We may also disclose personal information where required or authorised by law.
If we disclose personal information to recipients outside Australia, we will take reasonable steps to ensure it is handled consistently with the APPs.
8. Cookies and website analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This may involve the collection of information such as your IP address, browser type, pages visited, and time spent on the site. This information is aggregated and used to improve our website.
You can disable cookies through your browser settings, though this may affect the functionality of some parts of our website.
9. Accessing and correcting your information
You have the right to request access to the personal information we hold about you and to ask us to correct any information that is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below. We will respond within 30 days. In limited circumstances we may decline access as permitted by the Privacy Act, and we will explain why in writing.
10. Complaints
If you have a concern about how we have handled your personal information, please contact us in the first instance so we can attempt to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website. We encourage you to review it periodically.
12. Contact us
For any privacy-related enquiries or requests, please contact:
People Department
Email: admin@peopledepartment.com.au