Consultancy
Consultancy
What Are Our Consultancy Services?
People Department provides high-touch HR consultancy services for business owners and leadership teams who need clear, compliant, and commercially sound people advice — without hiring an in-house HR manager.
This is not a course.
This is not generic advice.
This is embedded HR expertise, tailored to your business, your people, and your growth plans.
We partner with you to fix what’s broken, build what’s missing, and install HR systems that actually work in the real world.
No corporate fluff. No over-lawyering. Just practical HR, delivered with confidence.
Our Core Consulting Services
Our consultancy work is structured around six core pillars. Engagements may include one or multiple pillars, depending on your needs.
1. People Strategy & Organisational Design
We help ensure your people strategy supports where the business is going — not where it’s been.
This includes:
Review of current organisational structure
Role clarity, accountability, and reporting lines
Alignment of people capability to business strategy
Workforce planning to support growth or change
Recommendations for future-state structure
Outcome: A people structure that supports performance, scale, and clear decision-making.
2. Head Office Process & Performance Review
For businesses with head office, support teams, or central functions, we review how work actually gets done.
This includes:
Review of workflows, processes, and handoffs
Performance expectations and KPIs
Bonus and incentive alignment
Performance management processes
Communication and decision-making rhythms
Outcome: Clearer expectations, stronger accountability, and more effective head office performance.
3. Employment Relations Review & Strategic Roadmap
We review and strengthen the foundations that protect your business.
This includes:
Employment contracts and classifications
Award coverage, pay, and entitlements
Policies and compliance alignment
Performance and disciplinary processes
Risk identification and mitigation strategies
You receive a clear findings summary and a practical ER roadmap.
Outcome: Reduced Fair Work risk and confidence in people decisions.
4. Business Communication Framework
We help leaders communicate clearly, consistently, and confidently — especially during change.
This includes:
Communication expectations for leaders
Frameworks for difficult conversations
Change communication support
Consistent messaging across teams or sites
Tools to reinforce culture and values in action
Outcome: Fewer misunderstandings, stronger trust, and better alignment.
5. Learning & Development Framework Design
We design practical development pathways that actually get used.
This includes:
Leadership capability frameworks
Core skill expectations by role
Onboarding and induction structure
Performance-linked development planning
Scalable learning systems
Outcome: More capable leaders and teams, without over-engineered training programs.
6. Remuneration, Incentive & KPI Framework Review
We review how performance is rewarded — and whether it’s driving the right behaviours.
This includes:
Review of current pay structures
Incentive and bonus frameworks
KPI alignment to strategy and values
Recommendations for consistency and fairness
Risk and compliance considerations
Outcome: Pay and incentives that reinforce performance, not undermine it.
How We Work
Every engagement is:
Tailored to your business
Practical and commercially grounded
Hands-on, not just advisory
Designed to deliver clarity, confidence, and capability
We work closely with business owners, directors, and leadership teams to support real decisions — not just theory.
The Outcome
✔ Reduced employment risk
✔ Clearer structures and accountability
✔ Stronger leadership capability
✔ Consistent people practices
✔ Less firefighting, more focus on growth
HR that protects your business and enables performance.