This is your all-in, practical HR advisory support built for small business owners who don’t have the time, energy, or desire to become employment law hobbyists. You get a dedicated HR partner who understands real-world business pressures, not someone who quotes legislation at you and disappears.

Think of it as having an HR department in your back pocket without the headcount, the drama, or the annual leave liability.

What It Includes

A full advisory service covering the HR foundations every small business must have locked in to stay compliant, reduce risk, and build a strong team. This typically includes:

• Unlimited HR and Employment Relations advice via email and phone

• Drafting and reviewing employment contracts and policies

• Support with performance management, warnings, and difficult conversations

• Workforce structuring, job design, and org-chart clarity

• Hiring guidance, interview frameworks, and onboarding systems

• Award interpretation and compliance

• Risk and compliance advice specific to your industry

• Leadership support for both new and emerging managers

Everything is practical, commercially-minded, and tailored to small business realities.

Pricing

There are two clean options, because nobody needs a 27-tier pricing table:

Monthly Retainer

From $1,200 + GST per month

Perfect for ongoing support, unlimited advice, and regular involvement in your people strategy. This gives small businesses stable support without worrying about extra fees every time they need help.

Project or Setup Package

From $4,500 + GST

A structured 6–12 week engagement where we overhaul your HR foundations, set up systems, clarify roles, create policies, and get your business aligned and compliant.

(Ongoing support can be added after this with the monthly retainer.)

What Should You Know About HR-U?

HR-U is an 8-week, high-touch HR foundations program designed specifically for small business owners who want to be confident, compliant, and capable leaders — without hiring an in-house HR team.

It blends on-demand learning, live support, practical tools, and personalised guidance so business owners can build strong teams, reduce risk, and lead with confidence.

This is not corporate fluff. It’s real-world HR made simple, actionable, and perfectly suited to growing Australian businesses.

What Does It Cost?

$7,500 + GST

Payment plans available.

Includes full access for the business owner (and one additional leader if needed).

Considering the average non-compliance fine can exceed $16,500 and poor HR practices often lead to costly turnover, this program pays for itself fast.

A complete HR system you can install in your business in just 8 weeks.

1. Weekly Training Modules

Delivered via video lessons and downloadable worksheets. Topics include:

• Employment Law 101

• Hiring with clarity

• Mission, values & people strategy

• Performance management made simple

• Conflict resolution & feedback frameworks

• Leadership development

• Workforce structuring

• Building a scalable HR system

Each module is practical, short, and designed for immediate implementation.

2. Templates & Plug-and-Play Documents

You’ll receive the exact policies, scripts, checklists, and tools used by high-performing teams, including:

• Position descriptions

• Interview packs

• Performance review templates

• HR compliance checklist

• Behaviour & values guidelines

• Warning letters, HR scripts & documentation tools

These alone save clients 30–50 hours of admin and reduce risk significantly.

3. Live Support & Coaching

Every week you get:

• 1 x live coaching call

• Hot seat opportunities to unpack your real issues

• Leadership support to help you roll out what you’re learning

• Unlimited question access inside the program portal

No guessing. No overwhelm. You get answers, direction, and support.

4. Personalised HR Roadmap

We build a customised 12-month HR plan for your business covering:

• hiring

• compliance

• culture

• performance

• leadership

• workforce structure

So after the 8 weeks, you know exactly what to do next.

What Should You Know About This Service?

This is a strategic HR partnership built specifically for franchisors who need compliance, clarity, and support across their franchise network.

It protects the brand, supports franchise partners, reduces risk, and builds a stronger, more unified employment relations framework across the group.

Perfect for franchisors who want more than a hotline — they want a partner.

What Does It Entail?

1. Franchisor Unlimited HR Support (Head Office)

• Unlimited HR & ER advice

• Award interpretation

• Policy creation & compliance reviews

• Performance management guidance

• Support with restructures, investigations & terminations

• Strategic workforce advice

• Support for brand-wide HR initiatives

• Monthly reporting + insights

• Priority response times

2. Franchisee HR Support (Opt-In Model)

Provide franchise partners the confidence, clarity, and coaching they need to run great teams — without relying on head office.

Includes:

• Unlimited HR advice

• Staff documentation (warnings, IPRs, contracts, etc.)

• Recruitment support

• Onboarding guidance

• Policy templates

• Payroll & award support

• Access to the People Department Learning Platform

3. Network Compliance Audits

• Site-based or digital audits

• Assess minimum wage compliance, rostering, documentation, onboarding, and other ER related issues

• Protects the brand & reduces franchisor liability

• Reports delivered with action plans

• Rotating schedule across the network

What does it cost?

Pricing varies depending on network size, level of support, and the complexity of your system.

However, as a clear starting point:

Franchisor Retainer

From $25,000 per year, which includes:

• Unlimited ER & HR phone/email advice

• Strategic workforce planning

• Support on investigations, warnings & compliance matters

• Policy development and updates

• Support managing franchisee people issues

• Quarterly strategic leadership sessions

• Access to HR tools, templates & frameworks

  (Excludes on-site workshops, investigations, or large custom projects.)

Franchisee Support Option

Optional add-on for each franchisee.

Starts from $3,000 per year per franchisee, includes:

• Unlimited advice

• Access to learning modules

• Practical HR guides

• Support with performance, hiring, compliance & Award interpretation

• Reduced risk of breaches that affect the franchisor

This model ensures franchisors aren’t carrying the entire load, and franchisees receive direct support that improves their people practices — lifting the whole network.